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Contact Regent Reservations at 877.505.5370,
Request a Call or Contact a Travel Professional
General Reservations Questions

Q: How should I plan a trip?
A: To plan and book your sailing, Regent Seven Seas Cruises strongly recommends the services of your professional travel agent. He or she is best qualified to assist you with all your travel needs.

Q: Can I book my cruise online?
A: Not at this time.

Q: What is included in the cruise fare?
A: Regent Seven Seas cruise fares include shore excursions beginning in 2010 (select Regent Choice tours subject to a supplement), all onboard gratuities; complimentary beverages including fine wines and premium spirits served throughout the ship; complimentary 24-hour room service menu; complimentary in-suite dining including selections from the main dining room during dinner hours; in-suite mini-bar replenished daily with soft drinks, beer and bottled water; Butler service in Category B suites and above (category C and above beginning in 2010), including in-suite bar setup and SoundDock® for iPod®; choice of multiple open-seating dining venues; interactive television with extensive media selection; 1:1.6 crew per guest ratio - among the highest at sea; spacious, all oceanview suites and staterooms, most with balconies; space ratios from 60 to 71.5 - among the highest at sea; and self-service launderettes (excluding Paul Gauguin).

Q: After I make a reservation, when do you need a deposit?
A: A deposit of 15-20%, depending on the length of the cruise, is required to confirm a booking. The deposit due date varies based on the number of days until the cruise begins as follows. A deposit is due within seven days for cruises beginning in more than 90 days, within three days for cruises 76-90 days from sailing, within two days for cruises 31-75 days from sailing, and within 24 hours for cruises sailing within 30 days.

Q: Do you offer hotel and land programs?
A: Regent Seven Seas Cruises offers its guests the option to purchase hotel stays or land programs. You may extend your stay in your port of embarkation or disembarkation in one of the hotels listed, or opt for a special exclusive package in some of the most prestigious hotels in the world. The prices include room, tax, service charges, full breakfast, porterage and transfers as applicable. Please note that rates do not include early check-in or late check-out. Official standard check-in time is usually 3:00 pm and check-out time 11:00 am. One night or additional night accommodations may be purchased to ensure early check-in for guests arriving on early flights, or for guests with late flight departures. Regent Seven Seas Cruises reserves the right to substitute hotels.

Some optional land programs are subject to cancellation if a minimum number of participants is not achieved. Cancellation penalties apply on land/hotel programs cancelled within 90 days of departure. Guests participating in the RSSC Air/Sea Program and not deviating will receive airport transfers to/from the pier or hotel. For guests with independent flight arrangements, a private car transfer from the airport to the pier can be purchased in advance and flight information must be advised at least thirty days prior to departure. We regret that motorcoach transfers cannot be booked pre-cruise for guests with independent flight arrangements.

All post-cruise transfers can only be booked on board at the tour office.

Q: Where can I find the day-to-day itineraries?
A: Day-by-day itineraries can be found under the Itinerary tab of each voyage.

Q: Do you offer group travel benefits?
A: Nothing beats traveling the world with a group of like-minded companions, sharing discoveries and enjoying great memories for years to come. Contact your travel professional for more information on booking a group. Create special groups to include:

  • Family reunions
  • Friends and neighbors
  • Senior groups
  • Club members
  • Church groups
  • Alumni groups
  • Business associates
  • Customer appreciation

Q: Should pregnant guests have any special documentation?
A: Pregnant women should consult with their doctor prior to sailing with Regent Seven Seas Cruises as we cannot offer pre-natal care on board any of our vessels. Regent Seven Seas Cruises will not accept any guest if she is (24 weeks) 6 months or more into the pregnancy at the time of sailing due to the lack of neo-natal care facilities on board.

Those guests under (24 weeks) six months must provide RSSC with a written doctor's permission prior to sailing that states she is "fit to travel by sea and air (if RSSC booked their air)". This must be forwarded to Reservations, Attn: Special Requests-Medical, Omaha, Nebraska at: 1-402-493-2351. On the fax, please reference the Guest's name, ship name and sailing date. This permission must be dated within 30 days of the cruise departure date.

The Master in conjunction with the Ship's Doctor has the right to deny boarding if in his professional opinion there may not be adequate shore side medical facilities available in port during their cruise.

Q: Are children allowed?
A: Any child under the age of 21 must be accompanied by an adult over the age of 21. If the adult accompanying this child is not a parent, a “Parental Consent Guardianship Form” must be signed by parent or legal guardian and received by RSSC prior to sailing. Parents and guardians must be diligent to guard children while on or near balconies. The ships are not equipped to provide pre-natal, post-natal or pediatric services. Speical promotional rates are available for children on select sailings. To be eligible, the child must be under the age of 18.