Those who sail with Regent Seven Seas Cruises are more than merely guests. They become part of the Seven Seas Society, our special family of past guests. We recognize your loyalty and sincerely thank you for sailing with us. Our five-tier structure offers rewards based on the number of nights you have sailed on our ships. The more you sail, the more you receive in the way of priority privileges.
Frequently Asked Questions
Seven Seas Society Program questions:
Seven Seas Society Benefits Questions
Q: How can I join the program?
A: Anyone who has completed a sailing with us automatically becomes a member of the program and starts receiving benefits right away.
Q: Where can I get more information about the benefits offered?
A: Complete details on our Loyalty Program and eligibility requirements for each level are available right here on our web site at: www.rssc.com/society.
Q: Are past guests eligible for any discounts?
A: Seven Seas Society members, or guests who have sailed with us before, are eligible for savings on select voyages. Please visit the Seven Seas Society area of our website for more details.
Q: How can I find out my tier and what benefits I'm entitled to?
A: Guests may create an account using the My Account section of our website and providing your full name, date of birth and Seven Seas Society number, or request information by emailing us at SevenSeasSociety@RSSC.com.
Q: If I become eligible for a higher benefit tier while I'm on board, when can I take advantage of the additional benefits?
A: Your new tier benefits take effect at the conclusion of your cruise and will apply for all future sailings with us. If you are on back-to-back sailings, your new tier will take effect at the beginning of the second voyage.
Q: The program is based on eligible nights. How are eligible nights determined?
A: All full-fare, onboard nights from 1993 forward are included in the program.
Q: Can I "buy" additional nights to get to a higher tier?
A: Additional nights cannot be bought or transferred from another account.
Q: Is everyone in my traveling party eligible for the same benefits I get?
A: When someone who is not a Seven Seas Society Member travels in the same suite as you, they are eligible for the benefits you receive.
Q: Complimentary Pressing and Laundry Services are available at my tier. Does this include Dry Cleaning?
A: Complimentary Pressing and Laundry Services DO NOT include Dry Cleaning. This service is available for all guests at a reasonable charge.
Q: What are examples of the exclusive Gold, Platinum and Titanium Activities?
A: Examples of activities that will be available on select sailings include: specialty dinners, access to lecturers and Spotlight speakers, and exclusive backstage tours.
Q: If certain benefits are not used on the cruise, will guests be credited?
A: No, the program does not allow for guests to be credited for unused benefits.
Q: Can you explain the complimentary transfers in the Titanium Tier Level?
A: The transfers are private car transfers when it is "to and from home" if you live within a 50 mile radius of the pier. If you don't live within 50 miles, transfers from airport to pier and from pier to airport are provided. Transfers between the ship and airport are worldwide for embarkation and disembarkation.
We provide complimentary transfers on embarkation from the airport to the pier and from the pier to the airport on disembarkation - these transfers may not be private if other guests are on the same flight or similar arrival time.
We only provide transfers to the pier on embarkation day from the airport and to the airport from the pier on disembarkation day. We do not provide transfers to and from hotels to the pier.