AIR CONCIERGE PROGRAM

Before calling our Air Concierge Department, we recommend the following steps to allow you to finalize your air arrangements in one call.

• Booking is deposited.
• Guest Information Form (GIF) is completed.
• Check flight availability using your preferred online flight finder.
• Note any options that are your preferred schedule and routing - including the pricing you would pay independently for each of your chosen flights.
• It helps to be flexible - can you travel an extra day or two prior or stay a day or two later?

After reserving your cruise, you may register your interest in exploring flight options during your booking call or at any time thereafter, whichever is most convenient for you. When your Air Concierge request window opens up to 270 days prior to your voyage, you will receive an automated email to begin the process.

A US$125 Air Concierge deposit per guest (up to US$250 per suite) is required to consult with the Air Concierge team. This deposit will be applied toward the cost of your airfare once arrangements are confirmed. Should you decide not to book air with us, it will seamlessly convert to Shipboard Credit to enjoy during your voyage. A new US$125 deposit per guest (up to US$250 per suite) is required for any new request after flights have been accepted or canceled — including if you would like to rebook your ticket. Please note, only one Shipboard Credit per booking will be applied for a declined air schedule.

When your Air Concierge access window begins, you’re invited to contact our dedicated Air Concierge team at 877.722.7772 to begin curating your ideal flight itinerary.

• Access opens 270 days prior to sailing for guests in Concierge Suites and above, or Seven Seas Society members of Platinum-level and above.
• Access opens 240 days prior to sailing for guests in Serenity Suites and below, and Seven Seas Society members of Gold-level and below.
• Access opens 210 days prior to sailing for guests with Promotional Air bookings (including guests that are Platinum and above).

Airline tickets issued by Regent Seven Seas Cruises are restricted by contract and may not be reissued or exchanged for another air carrier or routing. In addition, the airline tickets are non-transferable to another guest. Cancellation or rebooking charges may be assessed by the airline for any changes which are the sole responsibility of the guest. All air reservations booked through Regent, custom or otherwise, that are within 1 year of departure, will require a $500 administrative fee for each change to a passenger name.

Yes, we highly recommend downloading the official mobile app of your airline prior to travel. These apps offer a convenient way to manage your flight experience — from completing online check-in and accessing your digital boarding pass to receiving real-time flight updates and notifications.

Download your airline’s app using this Airline App Guide.

Advance seat selection is subject to the policy of the participating air carrier and may not be available. The service and responsibility of the air carrier used in conjunction with any Regent Seven Seas Cruises cruise program is subject to and limited by the "Contact of Carriage" as specified by the air carrier for each ticket issued.

As a result of escalating fuel prices, airlines are implementing changes to their Luggage Policy. These policies vary from airline to airline. Fees for checked luggage are now common with most airlines. These charges are in addition to the airlines' weight restrictions and fees. Luggage fees are payable at the ticket counter at the time of check in. Please check with your specific airline(s) for their respective Luggage Policy.

With Air Concierge, your travel is tailored to how you prefer to fly. Whether you wish to select a specific airline, explore premium cabin options, adjust travel dates or request specific routings, our dedicated Air Concierge Specialists work with you one-on-one to curate arrangements that fit your needs.

• Regent Seven Seas Cruises uses contracted fares and does not redeem airline accrued frequent flyer mileage for Air/Sea upgrades.
• The possibility of such redemption is at the sole discretion of the airlines and must be handled directly with the participating carrier.

• At the time of booking, please ask your Travel Agent or Reservation Agent to request and cross-reference your booking with your friends and family. Regent Seven Seas Cruises will do everything possible to confirm your flights together.
• For this request to be guaranteed, please contact Air Concierge. Fees may apply.