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Frequently Asked Questions

Have a cruise question? Get answers with this helpful guide.

Are business services available?

Business equipment is available, including fax machine and copy services. Fax reception is complimentary; fax transmission and ship-to-shore phone calls are available at standard tariffs. For a nominal fee, guests may send or receive e-mail via computers on board. The only Adobe-based software available onboard is Acrobat Reader.

Click here for our cellular phone policy.

Are laundry/valet services available?

Are there beauty/barber services available?

Are there special activities for children?

Can I send mail onboard?

Do you have foreign currency exchange?

Do you have a Security Guide?

Do you offer kosher dining options?

Do you offer medical services?

Do you offer religious services onboard?

Do you provide wheelchairs, mobility devices or other special needs to passengers?

How can I give someone a gift onboard?

Is Internet access available?

Is there shopping onboard?

Should I tip onboard?

What is "open seating?"

What is the dress code onboard the ships?

What is your smoking policy?

What is your alcohol policy?

Where can I store my valuables?

What are the casino policies?

What voltage outlets are available onboard the ships?